The Story of Pet Pack
My name is Gail and in 2020 Pet Pack was born out of a very simple idea - provide the highest level of support and care to animal lovers and their four-legged companions.
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Motivated by a passion for dogs and a deep understanding of quality pet care, I formed Pet Pack in 2020 after leaving a long career in Facilities Management.
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With experience of managing large staff teams and multiple services across many sites, I wanted to bring a organised and professional approach to dog boarding and create a welcoming and fun atmosphere in a well run, clean, and fully insured and licenced home.
I am a qualified Search and Rescue Dog Handler, having started volunteering in 2018, and own a trainee Search Dog (and family pet!) Missy, a very sociable five year old LabxRottweiler. We are fully DBS checked, hold qualifications in K9 first aid, are fully insured and licensed by Lewisham Council.
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In 2021 I completed a City and Guilds award in professional grooming and have created a grooming studio at home, check out our Instagram for some great before and after pics!
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In April 2022 Pet Pack has expanded to also offer home dog visits, dog sitting in your home and additional walking and grooming appointments. These are offered by Daisy, an experienced walker and groomer!
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All services take place in in my home in a loving environment, with no more than four dogs at a time.
Pet Pack Code of Conduct
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Pet Pack shall practice with integrity, responsibility and trustworthiness and shall recognise their responsibility to their clients, clients’ pets, clients’ property, and society in general.
The welfare of clients’ dogs shall be paramount and shall not be made subordinate to commercial consideration.
Pet Pack shall maintain professional relationships with their clients and shall not exploit such relationships for improper personal, professional or financial gain, nor seek inappropriately to impose their own values on clients.
Pet Pack shall not unfairly or unprofessionally conduct their care in any way that would discredit the reputation of the Dog Care industry.
Pet Pack will not make misleading claims or statements in advertising or otherwise.
Pet Pack genuinely love dogs and have experience of owning/caring for them.
Pet Pack will not board more dogs than their licence allows. We can accommodate single household boarding and this can be arranged at a separate fee.
Dogs are not left unattended except for short periods only (1 - 2 hours) or as agreed with owners. In the case of an emergency an allocated key holder has access.
We always provide clean, dry, warm, draught-free bedding space; an area for dogs to relieve themselves; food, fresh water, exercise to owner’s requirements and maintain the guest dog’s normal routine as much as is possible.
Dogs will be transported appropriately in an insured and taxed vehicle with appropriate travel harnessing.
Pet Pack abodes by all current Health and Safety legislation.
Pet Pack abides by all National and Local Laws and Byelaws.
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